Dec 1, 2016 | Marmot, Winter 2016

New Faces In Hospitality

The Hospitality Division at Mount Washington Alpine Resort will see some new faces this winter,” says Tim Defert, Director of Sales and Hospitality Operations.

Robyn Heron joins the Team as a Group Sales Manager, a new position for the Resort.

There are also some changes coming up in the kitchen, says Defert. “A new chef and sous chef will be joining us to lead the kitchen brigade this winter. Expect some changes to the Food and Beverage Program over the course of the winter,” he added.

Heron’s job, says Defert, will be to concentrate on conference and trade show business. “We are going to aggressively sell to outside sales to bring in more business,” he said.

Heron moved from North Vancouver to the Comox Valley in November, living on the mountain for the first few weeks before finding a more permanent home in Comox.She has worked in the tourism hospitality industry at Whistler, in the Okanagan and spent 13 years in Banff before returning to the Lower Mainland. Her forte is group sales in hotels. “That’s what the Resort was looking for, was to build their group business for conferences and weddings – building on the momentum of weddings,” says Heron.

She said she didn’t choose Mount Washington for this job: Mount Washington chose her. “I was looking to make a move out of Vancouver. It was too much of a squeeze. I was looking for a change, for more community,” she said. “I was hoping to find a community that was more affordable to live in and still have aspects I wanted.” She came to Mount Washington for an interview “and fell in love with the community.”

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